201.SOLUTIONS brings two amazing solutions, Loyal Patron Canada & SparkFeedback, to automate your sales & marketing. Loyal Patron Canada combines CRM, Lead Generation, and Loyalty Marketing all in one friendly solution. SparkFeedback captures customer feedback, tracks staff performance, manages your online reputation, and all the while encourages your customers to post their reviews on their favorite reviews websites.
SparkFeedback gets you inside the minds of your customers with real-time customer feedback application. The survey collects and responds to customer comments before they hit social media and gives managers a chance to put out the fire from negative customer feedback. SparkFeedback helps you manage your online reputation by encouraging customers that love your business to post those reviews on their favorite online review websites such as Google, YELP, Tripadvisor, and Linkedin. If you want to share positive comments with your followers and fans you can push these to your social pages with our one-click technology.
SparkFeedbacks’ unique algorithm scores all customer feedback and tracks staff performance, giving you detailed insights on your customers’ opinions. Fully integrated with Loyal Patron, you can access all of your customer feedback from your back office with just one click.
Since 2005, Loyal Patron has helped over 800 clients automate their sales & marketing. Loyal Patron combines CRM, Lead Generation, and Loyalty Marketing into one user-friendly solution. Our company prides itself on our marketing and consulting skill sets, assisting business owners of all types to help them achieve their goals.
Loyal Patron provides a complete marketing ecosystem that features paperless database building & lead generation, customer relationship management (CRM), email & mobile marketing, cause/fundraising marketing, along with membership marketing and customer survey and staff insight solutions (SparkFeedback). All this is done using our friendly Virtual Terminal application for mobile phones, PCs, and tablets, with integrated partners including eMobilePOS, Micros, POSitouch, and VeriFone.